Site Policies

Last Updated: 3-10-2026
Welcome to Change Raven! Your privacy, trust, and positive experience matter to us. These policies explain how we collect and use information, outline the terms for using our website, and define key expectations for both visitors and clients. By accessing or using our site, you agree to the terms below.
 
PRIVACY POLICY

Information We Collect
When you visit our website or contact us, we may collect:

• Personal information such as your name, email address, and phone number

• Information provided through inquiry forms, intake forms, or newsletter sign-ups

• Data about your visit, including IP address, browser type, and usage patterns (through cookies or analytics tools)

 

How We Use Your Information
We use the information collected to:

• Respond to inquiries and provide requested coaching services

• Process payments or scheduling confirmations

• Send updates, newsletters, or promotional information (if you’ve opted in)

• Improve our website, services, and client experience

• Comply with any legal obligations

We do not sell or rent your personal information.

 

How We Store and Share Information
We may share limited information with trusted third-party providers (such as scheduling tools, email marketing platforms, or payment processors) solely to deliver services. These partners are required to keep your information secure and use it only for the agreed purpose.

Cookies and Analytics
Our website uses cookies and analytics to understand visitor behavior and improve performance. You can adjust your browser settings to decline cookies if preferred.

Your Rights
You may request access to, correction of, or deletion of your personal data at any time by emailing [hello@changeraven.com]. You may also unsubscribe from emails via the “unsubscribe” link included in any marketing messages.

Policy Updates
We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations. Updates will be posted on this page with a revised “Last Updated” date.

TERMS & CONDITIONS
Who We Are
Change Raven provides professional career and job-coaching services to individuals and organizations seeking personal and professional growth. Our website offers information, educational resources, and the ability to schedule coaching sessions.

Use of This Website
You agree to use this site for lawful purposes only. You may not attempt to access restricted areas, interfere with site functionality, or misuse any content, images, or materials provided.

Intellectual Property
All website content—including text, graphics, logos, and resources—is the intellectual property of Change Raven and protected under copyright law. You may not reproduce, copy, or distribute content without written permission.

Coaching Services
Career coaching is a collaborative process designed to support your goals. It does not guarantee specific job placement, promotions, or outcomes. Results vary based on individual participation and external factors.

Payment and Cancellations
Payment for services must be completed at or before the time of booking, unless otherwise arranged. 

Limitation of Liability
While we strive to provide accurate and helpful guidance, Change Raven is not liable for any direct, indirect, or consequential damages resulting from use of this website or services. Coaching does not replace professional advice from licensed counselors, financial advisors, or legal professionals.

Links to Third-Party Sites
Our website may contain links to third-party sites. We are not responsible for their content or practices. Visiting external sites is at your own discretion and subject to their policies.

Changes to the Site
We reserve the right to modify, suspend, or discontinue any part of this site at any time without notice.

Governing Law
These terms are governed by the laws of the State of Missouri, USA. Any disputes shall be resolved in the appropriate courts located in St. Louis County, MO.

Accessibility Statement
Change Raven is committed to ensuring digital accessibility for all visitors. If you encounter any accessibility barriers on our site, please contact us so we can make improvements.

Contact Information
If you have any questions about these policies or your information, please contact:
Change Raven
Email: hello@changeraven.com
Website: www.changeraven.com
Location: St. Louis, Missouri USA